AskYura
AI chatbot that handles customer support, refunds, and bookings 24/7 with smart human handoff.
About
AskYura is an AI-powered customer support platform designed to automate responses and actions across various industries, including e-commerce, hospitality, and banking. It operates as a 'front desk' assistant that answers questions, processes refunds, checks order statuses, and manages bookings in the business's specific voice. The system uses plain-language instructions for setup, allowing non-technical users to configure rules without coding. When a query is complex or sensitive, AskYura performs smart escalation, handing the conversation to a human agent with the full context attached so the customer does not need to repeat themselves. It integrates with existing stacks via API and offers a free tier with 100 daily responses.
Key Features
- No-code setup using plain language instructions
- Automates actions like refunds, CRM updates, and bookings
- Smart escalation with full conversation context for human agents
- Customizable AI voice trained on business data
- Free tier available with 100 daily responses
What Makes It Different
Unlike traditional chatbots that only reply, AskYura takes actionable steps like processing refunds and updating records, while providing a handoff to humans when necessary.
Pricing
Free plan includes 100 AI responses/day. Starter plan is $20/month (billed annually) or $25/month (billed monthly) for 1,500 responses.
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