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About
A simple helpdesk designed for small teams and startups that need to centralize support requests from email, web, and mobile without enterprise complexity. It automatically converts inbound emails into tickets, offers a RESTful API for custom workflows, and includes features like AI-powered spam filtering and automatic categorization. The platform allows for manual ticket creation, assignment tracking, and attention scores to prioritize urgent issues, all at a low monthly cost starting at $4.99.
Key Features
- Email-to-ticket conversion with custom domain support
- RESTful API with Bearer token authentication
- AI-powered email filtering and ticket categorization
- Manual ticket creation via web interface
- Ticket assignment and attention scoring
What Makes It Different
Significantly lower cost and simpler setup compared to enterprise helpdesks, specifically targeting teams of 1-5 users.
Pricing
Starts from $4.99/month for Small Team (up to 2 users, 300 tickets/month). Growing Startup plan is $9.99/month (up to 5 users, 1000 tickets/month).
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