Retalk
AI chatbot that reduces up to 80% of support requests by answering questions from your existing documents.
Founded by:
Clément
(@cleeeeeeeeement)
About
Retalk is an intelligent customer support chatbot designed to handle routine inquiries without human intervention. It ingests existing business content—such as PDFs, Word documents, Excel sheets, websites, and FAQs—to provide instant, accurate answers to customers 24/7. The platform features multi-agent capabilities, allowing businesses to deploy specialized bots for customer support, sales qualification, and HR assistance. It integrates with popular tools like Slack, HubSpot, Shopify, and Stripe to sync data and notify teams when human intervention is required. Retalk learns from unresolved queries, continuously improving its knowledge base over time.
Key Features
- Ingests multiple file formats (PDF, Word, Excel, Markdown, etc.)
- Multi-agent support for different departments (Support, Sales, HR)
- Integrations with Slack, HubSpot, Shopify, Stripe, and Notion
- Human co-pilot mode for complex queries
- Dynamic FAQ generation from real customer questions
What Makes It Different
Retalk focuses on leveraging existing documentation to create an immediate knowledge base, rather than requiring businesses to build a new FAQ structure from scratch, and offers a 'human co-pilot' workflow where agents only step in when the AI is unsure.
Pricing
See website for pricing
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